Originally Posted by Limitchik
Delacroix, I gave up on those over-priced, poorly-serviced electronics stores ages ago and just started purchasing all my electronics from Elektroniki na Presnye (which is like a mini-Gorbushka). If they have it, they'll sell it, if they don't, they won't.
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I actually purchased my laptop in one of the stores there. I also go there frequently to get movies. There is a guy with a beard about 4 stores down on the right near the corner entrance closest to the metro. I usually choose about 5-7 movies and he'll play each one for me to see if they are in English. Now that is what I call service. I buy almost all my videos from him.
If people give me good service without the rolling eyes or attitude, I become a loyal customer. I believe good service deserves that kind of reward and I want to do my part to make sure those people stay in business, even if I sometimes have to travel a longer distance to get where I am going.